Our usual shipping method is Royal Mail 2nd Class (2-3 Days from Dispatch).
Under certain circumstances a different shipping method may be used (Please check the "Postage Service" in the Listing)
We try to ship Items within 1-2 Working Days.
Please note: Some Item are shipped direct from our Suppliers and may take longer to ship (See dispatch time in the Listing).
We will endeavor to enter the correct "Item Location" for any item being shipped from one of these suppliers.
Returns and Cancellations:
You have a legal right to cancel an order in respect of items which are not personalised or made to your specifications (bespoke items) within 14 days without giving any reason
Body Jewellery & Earrings: Returns are accepted providing the seal on the plastic bag is not broken (items are individually packed for Hygiene reasons) and goods undamaged.
(If the item has already been dispatched you will be required to pay the return postage.)
Any items returned to us must be returned via "Royal Mail Signed For Service" and will be at your own cost.
This does not affect your statutory rights.
If we supply the wrong item or the item is faulty we will replace or refund you.
(We may request the item to be returned to us at our cost)